Ford Fleet Care

Service Billing

  • Available for Ford Motor Company vehicles as well as non-Ford vehicles and trailers Consolidated billing statement for vehicle repairs and maintenance service
  • Cardless/cashless solution for fleet drivers
  • Original Equipment (OE) parts and service at:

         - Ford and Lincoln Dealerships

         - Quick Lane® Tire & Auto Centers in the United States and Canada

 

Over-the-Counter Parts Billing

Allows for Ford, Motorcraft® or Omnicraft™ parts to be purchased over the counter at participating Ford and Lincoln Dealerships in the United States and Canada, or at participating Ford Authorized Distributors of Motorcraft parts in the United States.

 

This program features:

  • A dedicated parts account code and card
  • A monthly invoice for all approved parts purchases
  • All purchases authorized by designated company representatives
  • Billing of purchases made through FordParts.com

 

National Glass Billing

  • OE glass and installation services at more than 4,000 installer locations nationwide
  • Tiered pricing available at fleetcare.ford.com
  • Mobile installers available for convenience
  • Fast-cure adhesives for limited downtime
  • Carlite® SoundScreen® acoustic glass replacement that reduces wind noise, road noise and unwanted sounds

 

"My Fleet Care" Management Tool"

  • A Ford Fleet Care web page with the specific information that fleet managers ask for most, such as:
  • Account balance amount
  • A list of actively enrolled vehicles
  • Daily reports for current repairs and parts purchases to track activities between invoice periods
  • Maintenance reports showing the frequency and cost of your fleet's vehicle maintenance
  • Expanded date range invoice information

 

Enhanced Roadside Assistance Billing*

Services beyond New Vehicle Limited Warranty and Ford

Protect Extended Service Plan roadside coverage, including:

  • 911 emergency dispatch
  • On-site tire change or replacement
  • Emergency fuel and fluids
  • Jump start and lockout assistance
  • Towing and winching
  • Call-ahead service appointment

 

Billing Statements

By Mail or Online

 

Ford Fleet Care Website

fleetcare.ford.com

The Ford Fleet Care website allows you to:

  • Download a program application
  • Access the MyFleetCare page, web reports and billing statements, which are private view for fleets with a
  • Fleet Identification Number (FIN)
  • View/download multiple fleet reports, such as Fleet Business and Repair Category reports
  • View/print/download service and over-the-counter parts billing documents
  • View National Glass Program information
  • Link to related sites to locate:

         - Ford and Lincoln Dealerships

         - Quick Lane Tire & Auto Centers

         - Recommended maintenance schedules


Mike Patton Ford
Commercial Vehicle Center

Karla Guleserian
Commercial Account Manager
karlagul@mikepattonauto.com 
(706) 882-0600, ext. 207